Privacy Policy

Poulton Remedial Services Limited is committed to protecting your privacy and compliance in line with the General Data Protection Regulations/laws applicable to the UK.

We respect the privacy rights of our customers and recognise the importance of protecting the information collected about them. This privacy policy is about how we collect, store and use the personal information that you provide to us

HOW WE ARE COMPLYING WITH GENERAL DATA PROTECTION REGULATION

Poulton Remedial Services Limited supports the requirements of the General Data Protection Regulation and is committed to the protection of personal data belonging to our suppliers, customers and colleagues. We publish our Privacy Policy and conduct regular audits to ensure compliance with our policies.

We have adopted a proactive approach to the implementation of the new legislation. This includes reviewing existing and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR.

Data Protection – We keep your personal data secure and only store it as long as necessary to enable us to provide a service to you or your company.

WHAT INFORMATION DO WE COLLECT FROM YOU AND HOW?

We will collect information about you when you submit an enquiry, place an order for products or services and or request further information from us.

The type of information we collect typically includes your name, postal address, email address and a telephone number so that we can contact you accordingly.

WEBSITE COOKIES

Our website uses cookies. More information is avaiolable on our Cookie Policy

HOW IS THE INFORMATION USED

For customer care and to help us in any future dealings with you

WHO WE WILL SHARE YOUR PERSONAL INFORMATION WITH

We will never sell your personal information

Debt collection partners if this becomes necessary

Payment card details will only be shared with our payment partner and not with any other third parties and will only be used to process your order using our payment partners system.

HOW DO WE MAKE SURE THAT PAYMENTS ARE MADE SECURELY?

If you choose to make a payment by debit or credit card, then an authorised member of staff from Poulton Remedial Services Limited will enter your card data onto our Ingenico payment terminal. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS)

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council which is a joint effort of brands like Visa, MasterCard, and Discover. PCIU-DSS requirements help ensure the secure handling of credit card information.

HOW WILL WE PROTECT YOUR PERSONAL INFORMATION?

We take protection of your information seriously and have appreciate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.

HOW YOU CAN CONTROL THE PERSONAL INFORMATION THAT WE HOLD

You have the right to review and update your personal details. If for any reason you are concerned that the personal information we hold is not correct, please contact:

Email: sue@poultonremedialservices.co.uk

Tel: 01323 727443

Or write to us at 86-88 Church Street, Old Town, Eastbourne, BN21 1QJ.

HOW WE MAKE CHANGES TO THIS POLICY

We may update this privacy policy from time to time, so you may want to check it each time you give us personal information or use our website.